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TRAVEL INSURANCE

When Jessica Kamzik’s father was diagnosed with stomach cancer last summer, there was no question about what she had to do. Dad’s prognosis was “grave” — the doctors said he probably wouldn’t make it to the holidays — and, “as any loving daughter would do, I immediately cancelled our vacation to stay closer to him,” she says.

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Do you need insurance for your next trip?

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Richard Effress though he had a perfectly legitimate reason for canceling part of his trip to Africa with his mother: new requirement that travelers entering South Africa needed a yellow fever vaccine. He was certain his travel insurance policy would cover the change.

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When Stephanie Sanzo loses her Eurail pass, she’s promised a quick refund. But now, more than a year later, the 313-euro refund is still missing in action. Is she out of luck?

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When Cheryl Ellis’ mother dies unexpectedly before her vacation, she’s told by her insurance company to cancel her trip and that the claim will be taken care of. But it isn’t — instead, it’s denied because of a pre-existing condition. But her mother died of natural causes. What now?

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Editor’s note: This the last in a series of posts about travel insurance sponsored by Access America. Here’s part one, part two, part three and part four. First, the good news: Nine out of ten travel insurance claims are honored according to the US Travel Insurance Association. So if you’re thinking of filing a claim [...]

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Congratulations, you’re the owner of a shiny new travel insurance policy. Now what?

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We’ve already reviewed who needs travel insurance and where to find it, but how do you know if you’re getting a good deal?

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Do you need travel insurance?

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That fake travel insurance story just won’t go away.

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Ken Smith isn’t the only person affected by the untimely demise of Cruise West. But he thought he wouldn’t be in the same boat as the other stranded passengers. After all, he had travel insurance.

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Shelia Oxsher was a no-show for her Trafalgar tour to Europe — at least according to her tour operator.

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Gennaro Ottomanelli and his wife were left left high and dry when his riverboat cruise was canceled at the last minute. His AAA travel agent offered two choices: Either cancel his vacation or go on the substitute bus tour. He decided to stay home, hoping to get a refund.

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Looks like Palm Coast Travel, the Boca Raton, Fla., agency accused by the state of Florida of selling unauthorized travel insurance, while at the same time trying to sue one of its own customers and me into silence, has quietly negotiated a settlement with insurance regulators.

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Florida’s Department of Financial Services is in the early stages of a far-reaching investigation into the activities of Palm Coast Travel and its affiliated companies, according to documents released this week under the state’s Public Records Act. The documents also raise new questions about the relationship between Access America, the largest travel insurance company in [...]

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