When George Feld books a hotel in Orlando, he’s transferred to the sales department for a timeshare. After spending another
Sitting through a hard-sell timeshare presentation can be emotionally draining and hazardous to your checkbook. If you’re not careful, you can find yourself spending a lot of money and locked into a long-term financial obligation that can be very hard or even impossible to get out of.
Talk about a bad trade.
Terri Williams swapped her Interval International timeshare credits for a resort in St. Thomas during hurricane season without purchasing trip insurance. Unfortunately, Hurricane Irma inflicted substantial damage to St. Thomas and the resort she traded for will be closed a while, forcing her to cancel her vacation.
Nicole Speers purchases a Hyatt timeshare in Maui and was promised 125,000 Hyatt points as part of the agreement. She paid off the timeshare early — only two months after the contract was signed. But Hyatt didn’t live up to its side of the bargain.
There’s no such thing as a free lunch — or in Mark Spurgeon’s case, a free cruise.
When Hurricane Matthew wipes out Joanne LeBlanc’s vacation at an Interval timeshare, Interval refuses to give her a refund for her deposit or allow her to reschedule her stay without making additional payments. Can we help LeBlanc resolve her dispute with Interval?
Trish Collins gets a surprise bill from Holiday Inn Club Vacation after the presentation dates for her timeshare are changed. Does she still have to pay?
When Frank Isola’s children cancel their stay at their parents’ Pueblo Bonito timeshare, he asks for a refund of the all-inclusive meal plans he purchased for them. Pueblo Bonito promises him a refund — and then doesn’t deliver it. Can our advocates help Isola get his money back?
Charles Cummings says he and his fellow owners at Interval International are being charged “upgrade fees per unit” of $99 without warning.
Margaret Roberts has been a satisfied Shell Vacations Club timeshare owner for two decades. Isn’t it nice to hear about someone who is happy with a timeshare? A rarity.
Darlene Esquerra was scammed. So was Timothy Perry-Coon and Kesha Pickens.
Westgate promises Matt Solum “free” ski lessons, tickets and cruise vouchers as part of his timeshare purchase. But when it doesn’t deliver, should he get his money back?
Consumer advocate William Leeper recently accepted a “Mission Impossible” case involving a questionable timeshare purchase in Mexico. What’s that? We had you at “timeshare”? But it gets worse. Much worse. I’ll let him explain.
Businesses like to say their best customers are educated ones. But that doesn’t necessarily apply to the timeshare industry. After
Last month, I reported on the possible re-emergence of energy fees in the hotel industry. Today, I have some good news for you — and an update from the hotel that allegedly charged the fee to one guest.
When Mike Ray checks into a timeshare hotel in Kissimmee, Fla., he’s told he has no reservation. He goes to another property, but then finds out that he’s been charged for the room anyway. Now the reservation service refuses to refund the room. Is it allowed to do that?
Trista Blanchard expected sun and fun on her recent Dominican Republic vacation. She wasn’t prepared to spend $45,000 on a timeshare — or for the nightmare that followed. Here’s what she says happened to her.