When Molly Todd tried to secure seat assignments for a recent US Airways flight from Philadelphia to Cancun, Mexico, she made a disappointing discovery.
CHILDREN
Kids on a plane. No four words incite more acrimonious debate among air travelers. Not “your flight is delayed.” Not “here’s a new fee.” Not even “snakes on a plane.”

Elliott is consumer advocate
WHAT'S YOUR PROBLEM? If you're having trouble with a travel business - any business - and you've reached a dead end, maybe I can help. Send me an