It didn't for Shirley Justice when she bought an Apple Watch from Amazon. She received a dead watch. Justice returned the timepiece, but Amazon sent her another Apple watch that didn't work.

The ultimate guide to Amazon product returns

Here’s what happened to one frustrated customer who tried to return an Apple Watch Series 7 to Amazon. I have foolproof strategies for handling Apple and Amazon returns and explain the return policies of each company. If you’re looking for tips on how to handle product returns, this article is for you.