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Elliott Report

Elliott Report

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Wrongly Charged

Jackie Owens' home has a gas leak, according to Eversource Gas, her energy company. But that's wrong, and the error has cost her $222. Can she get her money back?

Eversource Gas says I have a leak. Do I have to pay this service bill?

January 19, 2024April 17, 2023 by Christopher Elliott

Jackie Owens’ home has a gas leak, according to Eversource Gas, her energy company. But that’s wrong, and the error has cost her $222. Can she get her money back?

Categories Problem Solved
Quest Diagnostics charged Ro Dobkin an extra $353 for services. Can she get it back or is it lost forever?

Overcharged by Quest Diagnostics — can she get her $353 back?

January 19, 2024March 22, 2023 by Christopher Elliott

Quest Diagnostics charged Ro Dobkin an extra $353 for services. Can she get it back or is it lost forever?

Categories Problem Solved
Budget charged me $250 for calibrating a windshield camera. Is that legit?

Budget billed me $250 for calibrating a windshield camera. Is that legit?

January 24, 2025March 14, 2023 by Christopher Elliott

Budget sends Tony Parise a $250 bill for recalibrating a camera on the windshield of his rental car. But he says nothing happened to it. Does he still have to pay?

Categories The Travel Troubleshooter
Lyft charged me $80 for spilling a drink. But there was no drink!

Lyft charged me $80 for spilling a drink. But there was no drink!

January 19, 2024February 5, 2023 by Christopher Elliott

Lyft charges Peter Leung $80 for spilling a drink in one of its cars. But he says he didn’t drink anything. Does he still have to pay?

Categories Problem Solved
Svetlana Milina receives a surprise $80 cleaning bill from Lyft after a seven-minute ride. But Lyft won't tell her what she did to deserve it. 

Can you help me with this $80 cleaning charge from Lyft?

November 24, 2024December 5, 2022 by Christopher Elliott

… Read more

Categories Problem Solved
Sears technician refused to service Vivian Glassman's refrigerator just because it was not in her kitchen, they intended to charge her too.

Sears won’t repair my broken refrigerator. Could I get a refund?

February 7, 2025October 31, 2022 by Christopher Elliott

… Read more

Categories Problem Solved
Can Hertz demand additional money even when the accident insurance claim is settled? Read the article to know what happened.

Hertz demands an additional $658 one year after rental. Can it do that?

January 19, 2024October 1, 2022 by Christopher Elliott

Almost a year after another driver rear-ends his Hertz rental, Michael Edgar receives a demand for an additional $658. How can he get the company to drop the bill?

Categories The Travel Troubleshooter
Curtis Rahman's Airbnb host cancels his reservation a day before his arrival, he tries to find a substitute apartment. But it doesn't work.

Help! My Airbnb host canceled my reservation, and now I have to pay $1,300 more

January 21, 2024July 25, 2022 by Christopher Elliott

… Read more

Categories The Travel Troubleshooter
Alamo wants Dominic Changco to pay $14,700 after one of its rentals gets water damage. But why did it take five years to get the paperwork?

Five years later, he got a $14,700 bill from Alamo. Does he have to pay?

January 21, 2024June 27, 2022 by Christopher Elliott

Alamo wants Dominic to pay $14,700 after one of its rentals gets water damage.

Categories Problem Solved
After Laura Keir pays for her Club Med vacation, she gets another bill for $3,000. If she doesn't pay, she can't check in.

Club Med wants another $3,000 for a vacation I already paid for

January 21, 2024June 20, 2022 by Christopher Elliott

… Read more

Categories The Travel Troubleshooter
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