What to do when Ashley’s Home Care is a no-show

Betty/Shutterstock
Betty/Shutterstock

The $99 voucher Gabi Tanis bought through LivingSocial for power washing is worthless. Making matters worse, the company won’t refund her money. What now?

Question: I never thought I’d be writing one of these emails asking you to act as my advocate, but here I am.

I’m a member of LivingSocial and have been a happy customer for a while. On Aug. 1, I purchased a $99 voucher — a $180 promotional value — for power washing from a New Jersey-based company called “Ashley’s Home Care” for power washing of our house.

The voucher said you had to call the company to make an appointment. I phoned the company the same day and made an appointment for Friday, August 30th.
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