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WARRANTY DISPUTE

Frigidaire cooktop catastrophe

Help! A $1,400 Frigidaire cooktop catastrophe sent me through a customer service maze

February 23, 2026January 23, 2026 by Christopher Elliott

A noisy, cracked induction cooktop from Frigidaire leaves Linda Lockwood chasing repairs, dealing with missed appointments, and getting the runaround from both the manufacturer and Best Buy. After months of unanswered calls and emails, Lockwood wonders: Will anyone take responsibility for this $1,400 kitchen disaster?

Categories Problem Solved
GE dishwasher

Who’s responsible for a dishwasher disaster that almost burned down my home?

January 19, 2026January 19, 2026 by Christopher Elliott

Imagine this: You buy a new dishwasher, but two days later, your kitchen fills with smoke. The stench of burnt plastic hangs thick in the air, and water pools across your floor. Turns out the heating element failed on the new dishwasher and burned a hole straight through the machine.

Categories Advocacy

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