AT&T lured me back with a great rate, so where is it?

When Kim Wacek switches from AT&T to Comcast for a better rate, AT&T counters with a better offer. Then the company fails to honor its new rate. Can this bill be fixed? Read more “AT&T lured me back with a great rate, so where is it?”

A little disconnect on Sprint’s discount offer

Sprint promises Jennifer Thomas a discount, but it doesn’t come through. Can she force the phone company to honor its word?
Read more “A little disconnect on Sprint’s discount offer”