Without trip insurance, even a tragedy may not lead to a refund

Ethelynne Bates-Huffman had to cancel her trip to Norway, booked through Vantage Travel, for one of the most terrible of reasons: the sudden death of her husband. But her desperate plea to Vantage Travel for a refund of their trip fares did not result in compassionate treatment. Read more “Without trip insurance, even a tragedy may not lead to a refund”

Our cabin really stinks — I mean literally!

We frequently receive letters from consumers complaining that their cabins on their cruise ship “stink.” This is the first time that someone meant exactly what they said. Read more “Our cabin really stinks — I mean literally!”

Vantage Travel shortchanged me. Now it’s giving me the silent treatment

When Geri Harris learned that it would again be possible for American civilians to travel to Cuba as tourists, she purchased a package from Vantage Travel called Cuba 360 Degrees, an 11-night journey around Cuba, beginning and ending in Miami, with stops at many ports. Read more “Vantage Travel shortchanged me. Now it’s giving me the silent treatment”

Refund owed after Vantage Travel cruise runs aground?

Vantage Deluxe World Travel’s website showcases a number of river and sea cruises to scenic locations around the world. Cruisers can take family vacations or go on themed excursions tailored to various interests, including art and culture, history, nature, safaris, religion, health and fitness, culinary and wine-based cruises. (This isn’t an exhaustive list.) Read more “Refund owed after Vantage Travel cruise runs aground?”