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Elliott Report

Elliott Report

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TRAVEL CANCELLATION

We canceled our Canadian vacation. Why is our travel insurance claim delayed?

June 4, 2025May 19, 2025 by Christopher Elliott

Last year, Liesel Dreisbach-Williams and her husband, Roger, planned an epic adventure from Vancouver to Toronto by train. But when Roger’s health took a turn for the worse, the adventure turned into an epic misadventure — an endless series of emails with MSH, their travel insurance company.

Categories Advocacy
His cruise credit is lost at sea.

I canceled my cruise, but my $19,148 credit card claim is lost at sea

August 8, 2024February 14, 2024 by Christopher Elliott

Brent Feinberg and his wife cancel their cruise after a medical emergency. Why won’t their credit card cover their $19,148 loss?

Categories The Travel Troubleshooter

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