We don’t just help travelers here — our company contacts help travel agents, too.
Consider the recent case of Peggy Brumley, a travel advisor who used our United Airlines company contacts to fix a seemingly unfixable problem. Read more “How our company contacts help travel agents, too”
Skip your travel agent and those comparison booking sites. That’s what more hotels want you to do, and they’re pulling out all the stops to persuade you to do it.
But should you? Read more “Hotels offer perks if you book direct. But should you?”
Red-eye flights are hard enough. But when you’re heading to a hotel after a marathon trip, all you probably want to do is drop your bags and sleep, even if just for a few minutes. Will your room be available? Read more “If you want to check into your hotel early, you must read this story”
Travel agents should really stop calling themselves travel agents. Travel advisors is a better word. Or perhaps even travel advocates. Read more “These travel agents go above and beyond the call of duty”
When Mark Abrams’ itinerary on American Airlines changed, he contacted our advocates to ask for help in rebooking his return flight at the date and time of his choice.
But that’s not our job. We’re not travel agents. Read more “Sorry, but we are consumer advocates, not travel agents”