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Elliott Report

Elliott Report

  • Home
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TRAVEL AGENCY

Jim Hutslar faced a challenging situation after a scooter accident forced him to cancel his British Airways flight. Despite receiving a promise from Expedia for a $1,987 ticket credit, he hit a roadblock when British Airways marked him as a "no-show" and canceled his entire trip. As a result, he was caught in a frustrating loop between Expedia and British Airways, each pointing the finger at the other. Discover how Jim navigated this complex issue and whether he managed to secure his ticket credit or lost his money for good.

Expedia says I have a $1,987 credit, but British Airways says I was a “no-show”

September 9, 2024September 4, 2024 by Christopher Elliott

After a scooter accident, Jim Hutslar cancels his British Airways flight. Expedia offers him a $1,987 ticket credit. But British Airways refuses, claiming he was a “no show” for his flight. Is the money lost?

Categories The Travel Troubleshooter
Vicky Cordes faces a frustrating battle to use her $3,157 airline ticket credit from a canceled Virgin Atlantic flight during the pandemic. Despite booking through GBV Travel Services and payment via Expedia, she's caught in a cycle of finger-pointing between her travel advisor, the wholesaler, and the airline. With her credit set to expire soon, Vicky has spent countless hours on the phone with no resolution. The crux of the problem appears to be her unpaid membership fee with GBV, complicating the situation further. Will Vicky manage to reclaim her flight credit in time?

What happened to my $3,157 flight credit? And how do I use it?

November 24, 2024August 2, 2024 by Christopher Elliott

Vicky Cordes is trying to use a $3,157 airline ticket credit from the pandemic. But her travel advisor, wholesaler and airline are all pointing fingers at each other. Who’s got her money?

Categories Problem Solved
Mary Anne Morgan wants a Booking.com refund after the online agency charges her twice. Why won't the company help her?

Billed twice for my hotel room. Where’s my Booking.com refund?

April 26, 2025September 4, 2023 by Christopher Elliott

When Mary Anne Morgan stays at a boutique hotel, her online travel agency charges her twice. Can she get one of the payments back, or does Booking.com get to keep it?

Categories The Travel Troubleshooter
Navigating the world of travel can be complex. Find out how a travel advisor can simplify your journey, especially for unique trips like solo travel or senior travel. We'll explore when to engage a travel advisor, how they can enhance your trip, their costs, and strategies to find the right advisor for your needs.

The ultimate guide to finding a travel advisor

February 18, 2025May 21, 2023 by Christopher Elliott

Navigating the world of travel can be complex. Find out how a travel advisor can simplify your journey, especially for unique trips like solo travel or senior travel. We’ll explore when to engage a travel advisor, how they can enhance your trip, their costs, and strategies to find the right advisor for your needs.

Categories Featured, Ultimate Consumer Guides
Katherine Spokes has been waiting almost two years for a refund on her Britrail England Flexi Passes. Why won't her travel agency process her refund?

These Britrail England Flexi Passes are taking forever to refund. What should I do?

January 19, 2024March 2, 2023 by Christopher Elliott

Katherine Spokes has been waiting almost two years for a refund on her Britrail England Flexi Passes. Why won’t her travel agency process her refund?

Categories The Travel Troubleshooter

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