Security lines at some airports are long and require that passengers arrive even earlier than the airlines suggest in order to make their flights. Several years ago, the Transportation Security Administration (TSA) began Trusted Traveler Programs, including TSA PreCheck, which allow passengers who have paid a fee and submitted to a background check to benefit from expedited screening. Travelers with TSA PreCheck do not have to remove laptop computers or liquids from their carry-ons, and are allowed to keep their shoes and sweaters on as they are screened. “Are some travelers still being given free TSA PreCheck?”
SSSS! Behold the four letters that you don’t ever want to see on your boarding pass. If you find the Secondary Security Screening Selection — SSSS stamp on your ticket, you should know that the TSA agents will be treating you to an extra-special and in-depth security screening.
But how, and by whom, are passengers selected for this additional form of screening? After Jo Freeman’s recent unpleasant close encounter of the TSA kind, she wants to know. “What you need to know about that SSSS stamp on your boarding pass”
It happened to Andy Lundberg when he was flying recently from Kansas City to Baltimore on Southwest Airlines. A Transportation Security Administration screener pointed him to the TSA PreCheck line, where he waited behind a dozen other frequent travelers with the agency’s trusted traveler designation. “TSA PreCheck members fume as their lines get longer”
When Barbara Leary went through the full-body scanner at Manchester-Boston Regional Airport recently, her hip replacements set off the alarm. She was directed to another line, where she underwent a physical search by a Transportation Security Administration agent. “The TSA’s new pat-downs get too personal for some”
Travelers think the TSA is doing a “terrible” job, according to a new survey of this site’s readers.
Asked to rate the agency on how it keeps travelers informed, handles complaints, explains its policies and is prepared, a majority of travelers gave TSA a failing grade. Only in one category — protecting travelers — did a majority of respondents say the government had done a “fair” job.
In some categories, the “terrible” votes outnumbered the other responses by more than 2 to 1. Those included “keeping us informed,” “handling complaints” and “explaining its policies.”
There were 472 respondents to the poll.
The results probably won’t come as a surprise to anyone who flies. And given the agency’s decision to begin imposing tougher screening requirements for those who resist its new full-body scanners, it’s difficult to imagine the scores getting any better in the near future.
Your comments reflected that, too.
“Travelers rate TSA as “terrible” in new poll: “They treat us like we are criminals””