If you were less than impressed with your last vacation, you’re in good company. Say “hello” to Colette Blanchette, who recently traveled to Cuba for what was supposed to be a relaxing tropical getaway.
Question: Last fall I made a temporary international move from the USA to Santiago, Chile, using Allied Van Lines. When I was in the US, they gave me a quote for door-to-door service, which I paid in full.
Then, when I arrived in Chile, they told me that I had to pay an extra $1,195. At the time I complained because I had already payed for door-to-door service and all charges should have been included in the initial quote. But they gave me no satisfactory explanation and told me that if I did not pay I would not receive my belongings and, on top of that, they would begin charging me for storage of my belongings until I paid in full. So I felt I had no choice except to pay.