Randal Marchessault watches in disbelief as Austrian Airlines refunds him just $108 after a botched ticket change request. But the airline rebooks his wife’s identical ticket without any problem. Now he’s fighting to get a $4,352 refund.
When Simone Zeno can’t attend a j-hope concert because of a family emergency, StubHub agrees to refund her purchase. Then it backtracks and refuses to return the money. Can it do that?
When Christi Barguig’s concert is canceled, StubHub offers her a refund. Then it sends the money to the wrong person.
Adrienne Gil paid StubHub $4,799 for tickets to a Taylor Swift concert. StubHub delivered the tickets — for the wrong date.Now Gil wants StubHub to cover the $6,784 she had to pay to get into the show.
Angelica Niklowitz gets a recurring error when she tries to access the hockey game tickets she buys through StubHub. Can she get a refund for the replacement tickets she has to buy?
Vanessa Wilkins buys a concert ticket through SeatGeek, but when the artist she wants to see drops out, can she get her money back?
Shira Newman buys one ticket to a Ms. Pat show but ends up with three. Why can’t she get a full refund for the two unwanted tickets? And why isn’t Eventbrite helping her?
When Ticketmaster sells Nathaniel Meyer his Grateful Dead tickets, it leads him to believe he can resell them. But he can’t. Is he stuck with them?
Craig McAllister can’t see most of his baseball game in Port St. Lucie, Fla. Does he deserve a refund from SeatGeek?
When Joel Revill’s ticket purchase on Iberia doesn’t go through, a representative advises him to dispute the purchase on his credit card. But now he doesn’t have a valid ticket. What should he do?
