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TICKET REFUND ISSUES

When Joel Revill's ticket purchase on Iberia doesn't go through, a representative advises him to dispute the purchase on his credit card. But now he doesn't have a valid ticket. What should he do?

Iberia told me to file a credit card chargeback. Now I don’t have a ticket!

November 29, 2024May 15, 2024 by Christopher Elliott

When Joel Revill’s ticket purchase on Iberia doesn’t go through, a representative advises him to dispute the purchase on his credit card. But now he doesn’t have a valid ticket. What should he do?

Categories The Travel Troubleshooter
She canceled her credit card. Will she ever see her refund for the BTS concert?

She canceled her credit card. Will she ever see her refund for the BTS concert?

November 24, 2024January 6, 2023 by Christopher Elliott

When BTS cancels Barbara Evans’ show, Ticketmaster offers her a refund. There’s just one problem: She canceled the credit card she used to pay for the tickets. Will she ever see the money again? 

Categories Problem Solved
When Diane Ashton asks Ticketmaster for a refund, it returns the money she spent on her Jim Gaffigan event tickets, but not her gift cards.

Ticketmaster still owes me $150 for these Jim Gaffigan tickets!

January 21, 2024June 20, 2022 by Christopher Elliott

Ticketmaster still owes me $150 for these Jim Gaffigan tickets. Will they refund me?

Categories Problem Solved
When Jina Lee cancels a United Airlines flight, the airline promises her a credit. She never gets it. What does the company owe her?

Where’s the credit for my United Airlines flight?

January 21, 2024May 23, 2022 by Christopher Elliott

… Read more

Categories Problem Solved
Linda Shapiro tries to change her Trainline tickets from Seville to Madrid but can't do it online. She buys two new tickets to get a refund.

She couldn’t change her train tickets on Trainline.com. Can she get a refund?

January 21, 2024May 2, 2022 by Christopher Elliott

… Read more

Categories The Travel Troubleshooter
Linda Popky can't make her rescheduled Eagles concert. But Ticketmaster won't offer a refund. Is there a way to get her money back?

These Eagles tickets are giving me a heartache tonight 

January 21, 2024January 3, 2022 by Christopher Elliott

… Read more

Categories Problem Solved

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