Hertz allowed me to cancel, but can Economy Bookings keep my money?

Days before Hurricane Irma hits Florida, a representative of Economy Bookings informs Stephen Sherman that he can cancel his Palm Beach-area Thrifty car rental with no penalty. So why is the company still holding on to his money two months later? Read more “Hertz allowed me to cancel, but can Economy Bookings keep my money?”

Does Thrifty have a new driver’s license policy?

Alma Luz Villanueva lives in Mexico but visits the United States frequently. When she does, she rents a car from Thrifty in Los Angeles. She flashes her Mexican license, and off she drives. Read more “Does Thrifty have a new driver’s license policy?”

Thrifty is pulling up stakes in Buffalo, but should it still honor my rate?

Here’s a question I don’t see every day: If a company goes out of business, what does it owe you?
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A good samaritan makes up for a bad Thrifty car rental

Sometimes, things need to go bad to reveal the good.
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‘Since we can’t determine the cause, it’s your fault’

Derek Hehn is ticked off at Thrifty Car Rental. His rental car recently blew a tire, and now it’s sending a collection agency after him for another $125.
Read more “‘Since we can’t determine the cause, it’s your fault’”