Alma Luz Villanueva lives in Mexico but visits the United States frequently. When she does, she rents a car from Thrifty in Los Angeles. She flashes her Mexican license, and off she drives. “Does Thrifty have a new driver’s license policy?”
Here’s a question I don’t see every day: If a company goes out of business, what does it owe you?
“Thrifty is pulling up stakes in Buffalo, but should it still honor my rate?”
Sometimes, things need to go bad to reveal the good.
“A good samaritan makes up for a bad Thrifty car rental”
Derek Hehn is ticked off at Thrifty Car Rental. His rental car recently blew a tire, and now it’s sending a collection agency after him for another $125.
“‘Since we can’t determine the cause, it’s your fault’”
Arjun Aiyer receives a surprise bill for an extra $600 after renting a car in Mexico. The company alleges the vehicle was damaged while Aiyer was driving it. But where’s the proof?
Question: We recently rented a car from Thrifty for a week at Cancun airport. We were quoted a rate of $136. The estimate at pick-up time, with mandatory accident insurance and one additional driver, was $371 for the week, which I accepted and signed.
One or two days later, while driving on the highway, the car overheated and stalled. Obviously, they had given us a car with very low radiator coolant. We called Thrifty road service and asked for a replacement car, which they delivered about three hours later, ruining our afternoon excursion.
“A surprise $600 bill for my Mexico car rental”