Thrifty is billing me $2,212 for damaging my rental — but I didn’t do it!
When Natasha Bird rents a car from Thrifty, she notes damage to the front bumper. So why is she getting a bill for $2,212 for the same damage?
When Natasha Bird rents a car from Thrifty, she notes damage to the front bumper. So why is she getting a bill for $2,212 for the same damage?
When Cameron Colletti returned her rental car to Thrifty in Tulsa, Okla., a customer service representative gave her bad news: She’d put a chip in the windshield of her car.
When Leah Page picks up her rental car from Thrifty, it charges her a $250 upgrade fee. Can it do that without her permission? And how can she get a refund?
Arjun Aiyer receives a surprise bill for an extra $600 after renting a car in Mexico. The company alleges the vehicle was damaged while Aiyer was driving it. But where’s the proof?
Mark Spritzler gets a surprise bill for $312 after he returns his rental car. Seems his windshield was cracked. But he says he didn’t do it — and he’s got proof. Why won’t Thrifty see things his way?