Broadsided by a resort fee at the Westgate — can you help me get a refund?

Tamara Myers booked and paid for a room for her mother at the Westgate Las Vegas Resort and Casino. But when her mother arrived, she had to pay an additional mandatory “resort” fee. Can we get her a refund?
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New ways to avoid surprise subscription TV bills

When Rosemary Kukla opened this month’s Comcast bill, she was in for an early Halloween surprise.
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Now that’s a nice way to say good-bye

The Vogue in downtown Dubai doesn’t seem like the kind of hotel where guests would be surprised by anything. The furnishings are spare and modern, and the amenities are about what you’d expect from a boutique hotel.
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This Ford dealership really does value a customer

What can be worse than needing car repairs? Perhaps relying on a high overhead dealer shop to get it done. But Amy Pollick took a chance.
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How to avoid a car rental surprise

When you rent a car, all you really want are the keys to your car and reliable directions, thanks very much. No surprises.
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