When Rosemary Kukla opened this month’s Comcast bill, she was in for an early Halloween surprise.
Read more “New ways to avoid surprise subscription TV bills”
The Vogue in downtown Dubai doesn’t seem like the kind of hotel where guests would be surprised by anything. The furnishings are spare and modern, and the amenities are about what you’d expect from a boutique hotel.
Read more “Now that’s a nice way to say good-bye”
What can be worse than needing car repairs? Perhaps relying on a high overhead dealer shop to get it done. But Amy Pollick took a chance.
Read more “This Ford dealership really does value a customer”
When you rent a car, all you really want are the keys to your car and reliable directions, thanks very much. No surprises.
Read more “How to avoid a car rental surprise”
It took the better part of this weekend, but it looks like I’ve sorted through my September mailbag. And I found a few surprises.
For those of you just tuning in, one of my email addresses experienced a total malfunction, holding more than 10,000 messages in a queue since January.
I explain everything in this post.
Of course, there are numerous other ways of reaching me — social media, my primary gmail address,
firstname.lastname@example.org, or phone. But often, people assume a single email always gets to me. Sadly, technology can sometimes let you down.
Read more “A few shockers in my September mailbox”