Why travel companies should spy on you

SMA/Shutterstock
SMA/Shutterstock
It’s probably a matter of weeks, if not days, before yet another round of troubling National Security Agency leak stories hit the news.

I’m sorry to disagree with a majority of Americans who are outraged by their government’s reckless data dragnet, but I think surveillance is good, at least, if you travel.

Airlines, car rental companies and hotels ought to spy on their customers more often. Collecting information about you to improve customer service — and only for that purpose — could return the American travel business to greatness.

Yes, even airlines.
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