“I would really appreciate it if I could get my tickets reimbursed”

Jennifer Shin is mad at US Airways — so mad that she’s created a Facebook page urging others to boycott the airline and launched a social media campaign to bring attention to her cause. Actually, it’s her father’s cause.
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One last port of call in Palma

We made one final stop in Palma on the quiet Spanish island or Mallorca. It’s a favorite destination for Europeans.

You can see why: Its breathtaking cliffs (mind the dropoff, Erysee!) and historical medieval towns make this the perfect place to conclude our Western Mediterranean cruise.
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A rough ride across the Mediterranean


We spent today at sea. It was a bumpy ride back to Palma de Mallorca, Spain. But an invitation to tour the bridge made us forget about our motion sickness for a little while.
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Aboard the Epic with kids … and cartoons

This is the view from our cabin aboard the NCL Epic. Nothing but the ship’s wake and dark blue Mediterranean as far as the eye can see.
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Are you ready for the real Western Mediterranean?

Here we go!

For the last week, I’ve been telling you about my new family travel site, Away is Home. Today — right now — we’re setting sail on our first adventure: a Western Mediterranean cruise on NCL’s Epic.
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Headed to Europe this summer? It could be a riot

If you’re looking for a little adventure this summer — a strike, a riot or maybe even a revolution — skip the Middle East and visit Europe.

Traditionally quiet and predictable Western Europe, a magnet for many American tourists, hasn’t seen this much political and economic uncertainty in a while. As reports of economic bailouts, work stoppages, unrest in the streets and fluctuating currencies find their way back to the States, travelers wonder whether it’s safe.

I do. I’m headed to Europe twice with my family: on a Mediterranean cruise in July and a tour of Italy in early September. While none of the experts I spoke with advised me to cancel, they did caution me to monitor the situation carefully.
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Can this trip be saved? I missed my connection — how about some compensation?

If you miss a connection and your flights aren’t on the same reservation, you’re normally out of luck. But Duane Perry’s circumstances are anything but normal.

He was flying from Philadelphia to Madrid, Spain, on US Airways, and then connecting to a puddlejumper to the Canary Islands. When he made the reservations online, he tried to book the flights together so that his second flight would be protected — in other words, so that if there were an unexpected delay getting into Madrid, he could miss his flight to the Canaries and get placed on the next flight at no cost.

But the system wouldn’t allow him to do that, despite the fact that the second carrier was a Star Alliance member. He had to make two separate reservations. Realizing that the connection time was tight, he asked US Airways if 1 1/2 hours was enough connection time to get to his second flight. A representative assured him it was.
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