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Elliott Report

Elliott Report

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SMELL

There's a war of scents going on at 36,000 feet, and it's escalating in ways you can't see, but will probably smell. Some passengers are treating personal hygiene as if it's optional. Others are taking matters into their own hands by spraying unapproved scents. Airlines, meanwhile, are maintaining a double standard for smells.

Air travel smells worse than ever. Is there a fix?

July 28, 2024March 23, 2024 by Christopher Elliott

There’s a war of scents going on at 36,000 feet. But what should you do when air travel smells bad?

Categories On Travel
Experiencing a foul odor issue with their purchase of a La-Z-Boy, the customer seeks help in obtaining a refund due to health concerns.

There’s a funny smell coming from my new La-Z-Boy sofa — can I get a refund?

January 22, 2024September 19, 2012 by Christopher Elliott

Vicki Olszewski’s new La-Z-Boy sofa smells. She wants a refund, but the company is balking. Can this furniture purchase be saved?

Categories Commentary

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