In a do-it-yourself world, when shouldn’t you do it yourself? That’s sometimes hard to know with a consumer problem. “For consumer problems, sometimes the best advocate has a law degree”
Is there a magic word or phrase you can deploy for a lighting-fast, foolproof, 100 percent certain resolution? I’m asked that question often.
The answer is yes: please. “These 5 magic phrases could solve your next consumer problem”
If you’re a regular reader of this site, then Peter Mescher’s name will probably sound familiar to you. He’s one of our regular commenters — and today, he’s also one of our advocacy heroes. “A self-advocacy hero emerges amid a familiar cast of characters”