Vouchers are no good, SATA Azores Airlines! I want cash compensation!

When SATA Azores Airlines cancels Ardis Young’s flight, she asks the carrier for compensation under EU 261, the European consumer protection law. The airline responds with excuses — and flight vouchers. Is it shortchanging her? Read more “Vouchers are no good, SATA Azores Airlines! I want cash compensation!”

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