Vouchers are no good, SATA Azores Airlines! I want cash compensation!

When SATA Azores Airlines cancels Ardis Young’s flight, she asks the carrier for compensation under EU 261, the European consumer protection law. The airline responds with excuses — and flight vouchers. Is it shortchanging her? Read more “Vouchers are no good, SATA Azores Airlines! I want cash compensation!”

SATA Airlines warned me of a possible industrial action. Can I get a refund?

Mike Parker learns of a possible industrial action that threatens his vacation in the Azores. Can our advocates get Expedia to refund his flights on SATA Airlines? Read more “SATA Airlines warned me of a possible industrial action. Can I get a refund?”

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