Not a day seems to go by that I don’t hear from an angry car rental customer — folks like Craig Solomon, who rented a car in England from Avis for two weeks recently.
“Toward the end of the rental one of the tires blew out,” he says. “It ultimately cost about $500 to replace, and Avis has been unwilling to date to accept the responsibility.”
The way Solomon sees it, Avis should have rented him a car with good tires. He wasn’t taking the vehicle off-roading, and had driven it safely and never gotten so much as a parking ticket.
Read more “Car rental absurdities I’d change if I could”
At the Players Cafe in Liberia, Costa Rica, Marc Anderson had to fork over a bundle when he bought breakfast at the airport. His order consisted of four coffees, two orange juices, one bottled water, one bagel, two English muffin sandwiches, and one Denver omelette.
The cost? $92.84.
Read more “The most expensive breakfast ever”
A recent poll bears out something I already believed to be true, and am happy to see: Consumers are finally losing their enthusiasm for airline and other affinity credit cards.
Read more “Are we losing our affinity for affinity cards?”
As Jay Berman and his wife were checking out of the Henley House in London last month, a clerk asked if they wanted to pay their bill in dollars. It seemed like a good idea at the time, because they’d avoid Bank of America’s three percent foreign transaction fee.
Or so they thought.
Read more “Exchange rate rip-offs, and how to avoid them”