RETURN RECEIPT Archives

Andrew Bottorff's return of a surge protector to Amazon via Whole Foods led to a baffling double charge. A system glitch and a lost email receipt escalated the issue, requiring intervention for resolution.

Amazon lost return: What happened to my surge protector?

June 19, 2024December 21, 2023 by Christopher Elliott

After Andrew Bottorff returns his surge protector to Amazon through a Whole Foods store, Amazon tries to charge him again. How can he get his money back?

Here's a lost Pixel puzzle: UPS misplaced our reader's Amazon return. Can he get his $518 back from Amazon? Or will he lose his money?

Help! Amazon lost my Pixel phone and now it won’t refund me

August 26, 2024August 16, 2023 by Christopher Elliott

When Jack Price tries to return his Google Pixel 6 phone to Amazon through UPS, the phone gets lost. Will he ever get his $518 back?

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