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Britt Lane's ordeal with Ashley Furniture began when her new bed arrived missing crucial parts. Despite repeated efforts to resolve the issue, including requests for a partial refund and a copy of the contract, she faced unhelpful customer service and was left sleeping on the floor for over a month.

My bed from Ashley Furniture is missing a few parts. What should I do?

January 13, 2024January 12, 2024 by Christopher Elliott

What’s wrong with Britt Lane’s bed? And why won’t Ashley Furniture fix it for her? She’s been sleeping on the floor since she ordered the furniture from the retailer.

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