Buy this! Here are your 2018 Readers’ Choice Award winners

AT&T, Disney and Southwest Airlines have won top honors in the 2018 Elliott Readers’ Choice Customer Service Awards, an annual recognition of companies that offer outstanding customer support and service. Read more “Buy this! Here are your 2018 Readers’ Choice Award winners”

You have a horse in this race. Time to do something about it.

Talk about a squeaker! I’m looking at the votes for our 2018 Readers’ Choice Awards so far, and it’s a close one.
Read more “You have a horse in this race. Time to do something about it.”

Here’s an easy way to help consumers in 2018

I’ve always been skeptical of awards, so when a friend suggested that I start one, I reflexively said “no.”
Read more “Here’s an easy way to help consumers in 2018”

Congratulations, Southwest, Singapore, Hertz — you’re the best companies of 2017

Southwest Airlines, Singapore Airlines and Hertz top our list of the best companies of 2017.

How do we know? Because we asked — and you answered. The results of our annual Elliott Reader’s Choice survey are now ready for your inspection.

Also in the winner’s circle: Royal Caribbean, Uber, Hilton, TripAdvisor, DirecTV, Disney, and more. Read more “Congratulations, Southwest, Singapore, Hertz — you’re the best companies of 2017”

It’s time to vote for your favorite — and least favorite — of everything. Come on, I know you want to!

It’s that time of year. Time for you to tell me what you think.
Read more “It’s time to vote for your favorite — and least favorite — of everything. Come on, I know you want to!”