PRODUCT RETURN Archives

Ronald Crossley faces a challenging situation with his Hamilton Beach toaster oven, experiencing both functional issues and poor customer service. Despite his efforts to return the appliance and request a refund, he encounters unresponsiveness, leading him to seek advice on how to navigate this frustrating consumer predicament.

“Burned” by my Hamilton Beach toaster oven. Why can’t I get a refund?

August 31, 2024January 26, 2024 by Christopher Elliott

Ronald Crossley’s Hamilton Beach toaster oven doesn’t work. And apparently, neither does the Hamilton Beach customer service department. How does he get this appliance fixed?

Julie Kuklenski has a Saks return problem. She sent back Stella McCartney cross-body bag. But the company won't return her money.

Saks return problem: Where’s my money?

July 1, 2024November 1, 2023 by Christopher Elliott

Julie Kuklenski returned her Stella McCartney cross-body bag to Saks. But the company won’t return her money. What’s going on?

It didn't for Shirley Justice when she bought an Apple Watch from Amazon. She received a dead watch. Justice returned the timepiece, but Amazon sent her another Apple watch that didn't work.

The ultimate guide to Amazon product returns

July 7, 2024October 31, 2022 by Christopher Elliott

Here’s what happened to one frustrated customer who tried to return an Apple Watch Series 7 to Amazon. I have foolproof strategies for handling Apple and Amazon returns and explain the return policies of each company. If you’re looking for tips on how to handle product returns, this article is for you.

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