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Elliott Report

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PRINCELINE

Why did Hertz charge this customer an extra $72

Hertz charged me an extra $72. Can I get a refund?

January 31, 2024February 23, 2018 by Christopher Elliott

Nancy Caruso’s AAA travel agent quotes her a $386 rate for a rental car. So why does Hertz charge her an extra $72? And why won’t AAA refund the extra money she had to pay?

Categories The Travel Troubleshooter

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