Ed Samson is a “no-show” for his Hotwire rental in San Juan, Puerto Rico. Why won’t Dollar Rent a Car refund his money? “Dollar said I was a ‘no-show’ and took my money”
If you’ve ever rented from a car sharing company, then you probably know that it’s almost nothing like a traditional car rental experience.
Case in point: Turo. You meet your host at a predetermined location, and the pre-rental ritual is a lot different from the one you may be used to with a traditional car rental company.
Different, as in better. “Why doesn’t every car rental start like this?”
If you think corporate America doesn’t like losing its credit card disputes to its customers, you don’t know the half of it. “Are companies baiting deadbeat customers into new purchases?”
Stephen Ballard’s plane arrived late in Stuttgart, Germany. Six hours late. “Hertz gave away his car — does he deserve any compensation?”