POOR CUSTOMER SERVICE Archives

Help! My Natuzzi sofa set is falling apart

December 6, 2023November 8, 2022 by Christopher Elliott

Mark Kovac pays for three tickets to an NBA game but receives only two from Vivid Seats. Where's the third ticket, and can the company make the assist before game time?

Can I get a refund for this rescheduled show from Vivid Seats?

December 7, 2023April 18, 2022 by Christopher Elliott

When Douglas Himberger buys tickets on Vivid Seats to a Jerry Seinfeld show, he never imagines that the comedian would reschedule his performance three times because of the pandemic. Can he get a refund?

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