POOR CUSTOMER SERVICE Archives

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There is something strange about Wendy Wang's Airbnb problem. She and her husband booked a rental in Melbourne, Australia, but…

Kids need passports to fly internationally. But Kim Rosser wasn't aware of this requirement. She says the travel agent she…

Catrina Smith is sure that the $2,231 she paid for her flight upgrade from Prague to Madrid was an Iberia…

The warning signs were there: blurry photos, a long gap between reviews, and a request to wire money. But Elizabeth…

You may not know it, but you're likely at risk of encountering an ATM or gas pump skimmer this summer.…

Hey, can you keep a secret? It's free museum day. That's how you save a few bucks while you're on…

How safe is Airbnb? Before you answer, consider what happened to Krystal Scott, who rented what she thought was a…

After Viator canceled Char Fischer's walking tour without notice, the company refuses to answer her calls -- or issue a…

Eric Hochstein found something unusual on his bill at the Gregory Hotel in New York City recently.No, it wasn't the…

Alan Mileski has a Freedom Mortgage problem that's making him feel trapped in a maze of bureaucracy and scripted responses.…

Recent Forum Posts

Unbeknownst to me, I rented a vehicle from Thrifty with a defective tire. While the car was in my possession…

going to Prague, Vienna, and Munich. need adaptor recommendations for one that can accommodate hair dryer, curling iron, and apple…

Hi My account has been locked by amazon.I am in India and I am trying to order an IPhone 8…

WE rented a car from Budget for the month of March in Sarasota, FL. A week ago,mid=May, we received notice…

I reserved an Enterprise car at an urban location, choosing not to do the airport to save fees. (I've done…

We flew to Hawaii this February with Westjet and they put us in their 737 Max 8 aircraft. Enroute to…

Mr. Elliott: Please excuse the date on this as I work two (2) jobs between 6-7 days a week. I…

I purchased a Samsung french door fridge in September 2017, and the compressor died 11 months later. It was still…

Last summer I rented a vehicle out of Minot, ND through Hertz. I have my own car insurance, Liberty Mutual.…

Holland America Cruise line has cancelled the Kids Klub druing a cruise from Dec. 23 to Jan 5 to Australia…

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