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POOR CUSTOMER CARE VRBO

There's a musty smell in her Vrbo rental. Can she get her money back?

There’s a musty smell in her Vrbo rental. Can she get her money back?

January 19, 2024February 7, 2023 by Christopher Elliott

Categories The Travel Troubleshooter

When Jim LoScalzo's Vrbo host cancels his booking 24 hours before he checks in, he has to move to a hotel. Will Vrbo refund his bill?

My Vrbo host canceled 24 hours before I arrived. What am I owed?

January 21, 2024June 7, 2022 by Christopher Elliott

Categories The Travel Troubleshooter

When she shows up at her Vrbo rental for a one-night stay, the access code doesn't work. She asks for a refund, the owner blocks her.

She wanted a refund for her Vrbo rental. The owner blocked her.

January 21, 2024May 30, 2022 by Christopher Elliott

Categories The Travel Troubleshooter

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