PLEASANT HOLIDAYS

Thomas Sennett's involuntary downgrade on American Airlines leads to a refund debacle. How was the fare difference resolved?

American Airlines downgraded us. Can I get the fare difference refunded?

January 19, 2024September 18, 2023 by Christopher Elliott

American Airlines downgrades Thomas Sennett and his family to economy class on their flights from Boston to Phoenix. Why isn’t it refunding the fare difference?

Categories The Travel Troubleshooter

What’s Your Problem?

If you have a consumer problem, please contact our team at Elliott Advocacy through this form. We’re always here to help. Our help is free.

Get Help

Our Newsletter

Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy. Did we mention it's free?

What's This Site?

The Elliott Report is a consumer news site supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers.

Join Us

Home
Features
Company Contacts
Sites
Newsletters
Advocacy
About
Get Help

Don't Miss a Story!

Our award-winning daily newsletters keep you posted on our random acts of consumer advocacy. Plus, we have insightful letters, insider tips, and more.

Invalid email address

Thanks for subscribing!