PHOTOGRAPHS

Alex Silverstein’s rental car is damaged before he picks it up. It’s still damaged, but now Enterprise wants him to pay for it. Should he?
Read more “Dinged for ‘normal wear and tear’ by Enterprise”

Who doesn't love a free flight upgrade? Charles Stanley, that's who. On a recent long-haul trip, British Airways upgraded his…

Our return to Paris was all but a sure thing. We had our passports. We'd spent weeks brushing up our…

There is something strange about Wendy Wang's Airbnb problem. She and her husband booked a rental in Melbourne, Australia, but…

Kids need passports to fly internationally. But Kim Rosser wasn't aware of this requirement. She says the travel agent she…

Catrina Smith is sure that the $2,231 she paid for her flight upgrade from Prague to Madrid was an Iberia…

The warning signs were there: blurry photos, a long gap between reviews, and a request to wire money. But Elizabeth…

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Hey, can you keep a secret? It's free museum day. That's how you save a few bucks while you're on…

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After Viator canceled Char Fischer's walking tour without notice, the company refuses to answer her calls -- or issue a…

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