A picture may be worth a thousand words, but in a he-said, she-said customer service dispute, it might be even more valuable. A well-timed screenshot could score you a refund you deserve.
Consider how almost everyone who rents a car these days takes pictures before accepting the car and when returning it. A picture is pretty good evidence that those dents weren’t there when you brought back the vehicle.
Images also come in handy when you have a dispute with an online vendor. With a picture you can claim “That’s not what I typed” and you can prove it. How do you reply when the company rep says you made a mistake? And do you remember exactly what you typed? How many items you actually ordered? For what date? What did those terms and conditions actually state? Read more “Take a screenshot like a pro: 5 insider tips”
Question: I recently paid $129 for a Cooler Master HAF 932 computer chassis at my local CompUSA for constructing a custom high-end computer system. Last night I stayed up late to put the computer system together, spending hours mounting the components and wiring them properly for optional functionality and aesthetics. (I’m a certified computer technician.) Read more “What’s your problem? A slippery component that destroyed my PC”
I’d like to thank researcher Marianne Luke for her help with these categories. Remember, you can help make the world safe for consumers by becoming part of our research staff. For details, send me a quick note.