What is the value of a Spirit Airlines voucher if I can never use it?

Jill King-Fernandez and her family voluntarily give up their seats on a Spirit Airlines flight. In exchange, they’re offered flight vouchers. But the vouchers are unusable. Now what? Read more “What is the value of a Spirit Airlines voucher if I can never use it?”

Where are the vouchers my airline promised?

US Airways promises Robert and Nancy Fletcher two $450 vouchers if they switch flights. Then it doesn’t deliver. Now what?
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Where’s the refund on my overbooked wine tour?

When Anne Komarinski’s wine tour is overbooked, the website through which she booked it promises a prompt refund. But the money hasn’t showed up yet in her account. What now?
Read more “Where’s the refund on my overbooked wine tour?”