Jill King-Fernandez and her family voluntarily give up their seats on a Spirit Airlines flight. In exchange, they’re offered flight vouchers. But the vouchers are unusable. Now what? “What is the value of a Spirit Airlines voucher if I can never use it?”
US Airways promises Robert and Nancy Fletcher two $450 vouchers if they switch flights. Then it doesn’t deliver. Now what?
“Where are the vouchers my airline promised?”
When Anne Komarinski’s wine tour is overbooked, the website through which she booked it promises a prompt refund. But the money hasn’t showed up yet in her account. What now?
“Where’s the refund on my overbooked wine tour?”