I tried to book a hotel, so why did I end up with a timeshare pitch?

When George Feld books a hotel in Orlando, he’s transferred to the sales department for a timeshare. After spending another $199 to attend the timeshare pitch, Feld wants to know why he can’t have a refund. Read more “I tried to book a hotel, so why did I end up with a timeshare pitch?”

As an international tourist destination, Orlando copes with tragedies’ aftermath

Eva Dickerson’s recent Orlando visit ended on a less-than-magical note.
Read more “As an international tourist destination, Orlando copes with tragedies’ aftermath”

Should you feel guilty about snatching up those Disney discounts?

In travel, discounts follow disaster.

Whether it’s Paris, Brussels or Orlando — after tragedy strikes a tourist destination, you can bet a fire sale will follow.
Read more “Should you feel guilty about snatching up those Disney discounts?”

Heavy discounts could follow Orlando’s troubles

Orlando is having a bad week. A very bad week.
Read more “Heavy discounts could follow Orlando’s troubles”

What to do when you get dumped by your travel company

Barry Shiller’s vacation rental owner got a better offer just before he checked in. And suddenly, his family had no place to stay for their theme park vacation this spring.

He’d booked a house in Orlando through VRBO.com, a vacation rental Web site. But a few weeks before the family was supposed to check in, the owner contacted him to report that the house had been “double-booked.” A refund check was already in the mail. Read more “What to do when you get dumped by your travel company”