Hyatt resorts to a fee refund without me even asking

Is a separate, mandatory hotel fee really a fee?

A popular Chesapeake Bay Hyatt in Cambridge, Md., claimed it was when the Good News Guy himself recently stayed there to participate in a hosted professional workshop. Read more “Hyatt resorts to a fee refund without me even asking”

Senator to Federal Trade Commission: Stop car rental “convenience” fees!

The Federal Trade Commission (FTC) is being asked to investigate car rental “convenience” fees, a step that could lead to stricter regulation of these unwanted — and often undisclosed — extras. Read more “Senator to Federal Trade Commission: Stop car rental “convenience” fees!”

It’s time to kill airline nuisance fees

Margaret Waldman’s surprise airline “refund fee” is a mystery. Solving it could be a bad sign for all of us.
Read more “It’s time to kill airline nuisance fees”

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