Al Tulone’s Razer laptop problem is too common. He returned a defective computer, and then the company lost it. Instead of trying to find Tulone’s device, Razer apparently decided to keep his $3,252.
Caught in the middle of this debacle: PayPal, with its sometimes customer-unfriendly policies. This made this Razer laptop problem practically unsolvable. Until our advocacy team got involved. “This Razer laptop problem cut deep. Refund, please?”