MOVE Archives

Krishnan Ramanathan is being double-billed for his ADT home security system. Should he just stop paying it?

ADT is stonewalling me — should I stop paying my bill?

January 23, 2024August 29, 2013 by Christopher Elliott

Krishnan Ramanathan is being double-billed for his home security system. Should he just stop paying it?

I have a problem with DirecTV that I'm hoping you can help me with. The building I live in has been sold and all leases have been terminated.

Help! DirecTV is charging $235 for my move

January 23, 2024April 4, 2013 by Christopher Elliott

DirecTV wants to charge Heather Amaral $238 for moving her service, even though she didn’t want to move, and even though the moving fee wasn’t adequately disclosed. Does she have a case?

Carol Blue bought a Samsung washer/dryer, thinking it had steam-dry technology, only to find out it didn't.

My washer/dryer is a few features short — do I deserve a partial refund?

January 22, 2024January 10, 2013 by Christopher Elliott

Carol Blue’s Samsung washer/dryer doesn’t come with all the features she’s promised. Should she get some of her money back?

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