Mary Yostos needs your advice.
She had a horrible experience at the Grand Hotel in Minneapolis last September. While at a wedding party, her wallet was stolen. Her complaints to the hotel were for nothing. “They said the restaurant on the second floor was technically not part of the hotel,” she says.
So she wrote a negative review about the property on TripAdvisor.com.
i was at this hotel for a pre-wedding party and we went to the restaurant upstairs…my wallet was stolen here from some guy off the street who walked into the hotel and randomly went to this restaurant. as i was in pursuit of the criminal in the street, my friends reported this to the front desk and they were not willing to call the police and said it wasnt their issue…the valet parking people ran after the criminal and called 911…i wouldnt feel safe to stay here.
That’s when the fun started.
Read more “Should I delete my TripAdvisor review of the Grand Hotel Minneapolis?”
“I’m sorry your Silver Elite status on Northwest Airlines didn’t qualify you for a first-class upgrade on your recent flight from New York to Minneapolis,” Kevin Winge quips. “All of us, your fellow passengers, shared in the incredulity you expressed so vocally to the gate agent when informed that you would be flying coach.”
Winge is the executive director of Open Arms of Minnesota, a nonprofit organization that provides nutritious meals to people living with diseases, so he knows a thing or two about entitlement. And I think he’s succeeded in writing an open letter that could apply to every annoying airline passenger we’ve ever shared a plane with.
Read more “Do-good passenger slams elite seatmate in open letter”
If you’re making air travel plans for the Christmas holiday, you’ll want to check out these numbers from a new site called Airport Butler. A review of last year’s on-time data by the airline statistics company suggests you might want to avoid flying on JetBlue, Northwest or going anywhere near the Minneapolis airport.
These are delays by origin airport for Dec. 23-25, 2007. Minneapolis, Chicago and New York top the list. No big surprises here – except maybe sunny Fort Lauderdale, Fla.
How about the most delayed airlines?
For all of you non-airline folks reading this, B6 is JetBlue and 9E is Northwest Airlink. In fact, most of these obscure airline codes belong to regional airlines. Lesson? Stay off the small planes if you can.
Let’s dig down into the data a little. Which flights were the most delayed?
Six of the top 10 flights belong to either Northwest or one of Northwest’s regional carriers.
Now, bear in mind that these are last year’s statistics. We have no way of knowing if history will repeat itself. This is just a useful look at past performance.
Feel free to take this data into account – or not – when you’re making your Christmas travel plans.