MACY'S Archives

Janet Stevens purchased a sofa and chair at Macy's with a Worry No More warranty, expecting peace of mind. After five years, she was entitled to a $396 voucher, but when she tried to use it, Macy's customer service gave her the runaround. Endless calls, unfulfilled promises, and hours of frustration followed. Finally, after emailing the company’s executives and persisting, she received her credit. This incident highlights the challenges of using Windstar warranties and raises questions about their customer service.

Does Macy’s Worry No More warranty apply to my sofa?

October 26, 2024October 4, 2024 by Christopher Elliott

Janet Stevens has two vouchers for a furniture purchase at Macy’s. Why is Macy’s refusing to honor them?

I was told by my bank that both checks were processed electronically and deposited. One problem: Amounts went to the wrong accounts.

Check confusion at Macy’s is driving me #$&!@ mad

October 26, 2024July 4, 2013 by Christopher Elliott

David Garcia writes two checks to Macy’s, but they’re deposited in the wrong place. Now it can’t help him fix the problem. How can he fix this problem?

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