LUGGAGE SHIPPING

When FedEx charged $1,237 to ship Todd Janus’s luggage for a cruise, the bags never made it. Held in customs with no clear updates, the delivery failed — but the bill didn’t. Who’s responsible when your luggage is lost in transit and your vacation is on the line?

Why did FedEx charge me $1,237 to ship luggage it couldn’t deliver?

October 23, 2025October 22, 2025 by Christopher Elliott

When Todd Janus sends his luggage to Norway via FedEx, it gets stuck in customs. Does he still have to pay $1,237?

Categories The Travel Troubleshooter

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