When Chelsea Kaufman signs up for a Chase credit card, it offers her 60,000 points if she spends $2,000 within the first three months. Why did it only give her 40,000 points? “Hey Chase, where are those 20,000 points you promised?”
Worthey Brisco’s plans to spend all of his accrued Hyatt points on a relaxing vacation came to a screeching halt when he tried to sign in to his account.
His balance: zero.
In fact, his account was closed. Now he wants to know if we can retrieve his lost points. “Hyatt closed my account and took all my points”
If the consumer-unfriendly ticketing restrictions quietly added by the three major domestic airlines this year don’t win the Worst New Travel Rules of 2016 award, they’re definitely strong contenders. “Silly travel rules we hope will end in 2017”
Don’t give up. “Why you should never, ever, ever give up”
Yes you can! But here are a few things you need to remember before you try. (Hint: don’t wait too long!)
“Can I get loyalty points retroactively?”