LOST ITEMS Archives

Tracy Pruss lost her iPhone 13 while boarding an American Airlines flight from Raleigh-Durham to Cincinnati. Despite using the Find My app to locate the phone near the gate desk, her attempts to retrieve it were met with delays and unhelpful responses from both the airport and the airline. As days passed and the battery dwindled, Pruss feared losing the phone—and its irreplaceable contents—forever. Desperate, she drove to the airport in Cincinnati for help. Will American Airlines find her phone before it's too late, or are these precious memories lost forever?

Can American Airlines find my irreplaceable iPhone before it’s too late?

October 27, 2024September 2, 2024 by Christopher Elliott

Tracy Pruss lost her iPhone 13 as she boarded an American Airlines flight from Raleigh-Durham to Cincinnati. The device slipped out of her pocket on the jetway.

Here's a lost Pixel puzzle: UPS misplaced our reader's Amazon return. Can he get his $518 back from Amazon? Or will he lose his money?

Help! Amazon lost my Pixel phone and now it won’t refund me

August 26, 2024August 16, 2023 by Christopher Elliott

When Jack Price tries to return his Google Pixel 6 phone to Amazon through UPS, the phone gets lost. Will he ever get his $518 back?

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