Can Reebok change its product without asking?

Thomas McCormick hates his new Reebok tennis shoes. And Reebok doesn’t seem to care. Should it?
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Is anyone really listening to your TSA complaints?

Champion Studio/Shutterstock
Champion Studio/Shutterstock
With only a few weeks left to leave your comments about the TSA’s controversial passenger screening methods, here’s a question worth asking: Is anyone listening?

If you said, “not really,” then maybe you know Theresa Putkey, a consultant from Vancouver. She had a run-in with a TSA agent recently after trying to opt out of a full-body scan, and sent a complaint letter to the agency assigned to protect America’s transportation systems.

Here’s the form response from the TSA:
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Is there a better way to screen airline passengers?

scannedIf you look enviously at the TSA Pre-Check line whenever you’re at the airport — where pre-cleared air travelers breeze through the checkpoint without having to be scanned, remove their shoes or face a humiliating “enhanced” pat-down — then join the club.

If you ask yourself: “What sets them apart from me?” and the answer is, “Nothing, really,” then you’re well on your way to answering a question that has haunted aviation security professionals since 2009.

Is there a better way to screen air travelers than scanning them?
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