Did this traveler really abandon his dog “curbside” at the airport?

Aron Szekely’s complaint stunned our advocates — but not in the way he had hoped. When American Airlines refused to allow his faithful companion on a flight to Japan, did this military man simply abandon his dog at the airport? Read more “Did this traveler really abandon his dog “curbside” at the airport?”

Maybe these scammers should have looked me up before they tried to pull a fast one

Note to any debt-collection scammers reading this: Choose your targets carefully. Very carefully.

If you don’t, you might end up sending a bogus notice to a consumer advocate. And he might write something about it. Read more “Maybe these scammers should have looked me up before they tried to pull a fast one”

A death in the family cuts short this honeymoon, but is a refund due?

Evan Grober’s honeymoon is interrupted by the news that his father had passed away. The resort hotel promises to refund the balance of his stay. However, seven months go by, and Grober has yet to see a refund. Can our advocates help make a terrible situation a little better? Read more “A death in the family cuts short this honeymoon, but is a refund due?”

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