I need LATAM to send instructions for my claim in English

When Tim Tyler’s luggage goes missing after a flight on LATAM Airlines, communication failures with the airline stall the resolution of his claim for compensation. Can our advocates get LATAM to process the claim without further delays? Read more “I need LATAM to send instructions for my claim in English”

You aren’t entitled to LATAM’s fares for Peruvians if you are traveling on a US passport

Charlotte West buys a ticket on LATAM Airlines and books the the cheaper rate for Peruvians. But, she’s flying with a U.S passport, so the airline won’t honor the fare. She had to pay another $177 for the ticket. Can our advocates get the money back? Read more “You aren’t entitled to LATAM’s fares for Peruvians if you are traveling on a US passport”

My flight was canceled and I had to pay extra to travel

When Mark Schlangel’s flight is canceled, his airline refuses to rebook him on the next available flight, and he’s forced to buy a new ticket. Is he entitled to a refund? Read more “My flight was canceled and I had to pay extra to travel”

My wife is pregnant, but LATAM won’t refund our airline tickets

Mitchell Wunsh and his wife purchased tickets on LATAM Airlines for a family vacation in Peru – and then found out she was pregnant. Her doctor ordered her not to travel, but LATAM won’t refund their airfares. Can our advocates persuade LATAM to issue refunds? Read more “My wife is pregnant, but LATAM won’t refund our airline tickets”