If you don’t have a travel backup plan for your next vacation, you need to read this. Seriously. Itineraries go sideways all the time.
Several days before Thuan Bui’s Carnival cruise, most of his scheduled ports of call are canceled by the cruise line. So he cancels his trip. Now he wants a full reimbursement for the cost of the cruise, travel insurance and airline change fees. You might think you know how this one ends — but you might be wrong. “Help! Carnival changed my cruise itinerary and I want a full refund”
Should Rob Rudick skip a leg of his flight from the Azores back to Boston? Our advocacy team tries to answer this seemingly easy question. “The real reason you shouldn’t skip parts of your flight”
A month before their cruise, Michael Altshuler and Eileen Zegar discover they have been assigned a new itinerary — sailing to ports of call that are of no interest on a ship they did not choose.
Their entire vacation had completely changed, and they were not even aware of it. Their question: How can Norwegian Cruise Line alter their cruise and then expect them to pay for it all?
You might be surprised. “This isn’t the cruise that I purchased! Am I due compensation?”
Robert Neal’s claim that he was forced to pay for his upcoming trip to Iceland before his itinerary would be revealed to him had us wondering what kind of travel agency offers such secretive trips. And why? As you have probably already guessed, there is more to the story. “No, this isn’t “Let’s Make a Deal” and you shouldn’t pay to reveal your itinerary!”